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DAOU Vineyards


Privacy Policy, Cookie Policy, Acceptable Use, and Copyright Policy

Last Updated: 4/2/2022


DAOU+ takes your security and the privacy very seriously. We want to be open clear about how we collect store personal information. Personal Information is information that relates an identified or identifiable natural person.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

How we use information

To keep users posted on latest news, product announcements software updates. To identify subscribers enable log in synchronize across different devices. To help operate improve services such as anti-fraud protection data analysis research into trends. DAOU+ also de-identifies create aggregated anonymous reports 'Top Gifted Wines'. Customer feedback provided by LIVEChat. Mailing list managed MailChimp. Payment gateway providers: Apple, Google Pay, PayPal Stripe. Providers may share tokens you make purchases e.g. credit debit card type, expiration date, some but not all digits of number. Technical support HTEC.

DAOU+: accounts require sign up. Subscribers asked name, email address a password. DAOU+ guest address.

Interactions of our services: Servers automatically search queries, clickthroughs shops, wine preferences history, account, membership details, device specific activity, browser language, date time request referral URL. Cookies similar technologies mobile device identifiers SDK integrations recognize when return.Internet Protocol (IP) network information.Device-specific unique (UUID) hardware model, operating system version information. Storage collects images photo sharing. Location various IP GPS linked Find Nearby Stores / Events. Those opting into our mailing list, can opt out anytime clicking unsubscribe link in the email.

Manage My Account: If have signed up to a Membership / paid service we will only send important notices via email or text.


In common with most other mobile applications, we use cookies and similar technologies to help understand how people DAOU+ you get the best results from our services. Cookies are small text files that recognize when return DAOU+, remember settings such as which currency prefer use. Similar device identifiers SDK integrations your app or otherwise By continuing platform indicate consent receive all DAOU+.


In order to provide you with a simple, and easy experience we request access to your contact book on your device in order to find the email of the gift recipient within the application itself.

DAOU Data Retaining Policy

We collect data as you use our DAOU+ services. What we collect, why we collect it and how you can manage your information are detailed in our privacy policy. This retention policy describes why we hold onto different types of data for different periods of time.

Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods of time when necessary. When you delete data, we follow a deletion policy to make sure that your data is safely and completely removed from our servers, and in compliance with Apple Inc., we ensure and end-to-end pathway for account deletion within the DAOU+ application.

Information retained until you remove it

We offer a range of services that allow you to correct or delete data stored in your DAOU+ Account. For example, you can:

  • - Edit your personal info
  • - Delete saved wines from “my favorites”
  • - Delete Payment Methods
  • - Delete Shipping Addresses
  • - Remove your past reservations
  • - Delete your DAOU+ account entirely

We will keep this data in your DAOU+ account until you choose to remove it and if you use DAOU+ without signing in, we also offer you the ability to delete some information linked to what you use to access our services, like a device, browser or app.

Information retained for extended time periods for limited purposes

Sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time. For example, when DAOU processes a payment for you, or when you make a reservation to DAOU, we’ll retain this data for longer periods of time as required for tax or accounting purposes. Reasons we might retain some data for longer periods of time include:

  • - Security, fraud & abuse prevention
  • - Financial record-keeping
  • - Complying with legal or regulatory requirements
  • - Ensuring the continuity of our services
  • - Direct communications with DAOU

Enabling safe and complete deletion

When you delete data in your DAOU+ account, we immediately start the process of removing it from the product and our systems. First, we aim to immediately remove it from view and the data may no longer be used to personalize your DAOU+ experience. We then begin a process designed to safely and completely delete the data from our storage systems. Safe deletion is important to protect our users and customers from accidental data loss. Complete deletion of data from our servers is equally important for users’ peace of mind. This process generally takes around 2 months from the time of deletion. This often includes up to a month-long recovery period in case the data was removed unintentionally. Our services also use encrypted backup storage as another layer of protection to help recover from potential disasters. Data can remain on these systems for up to 6 months.

As with any deletion process, things like routine maintenance, unexpected outages, bugs, or failures in our protocols may cause delays in the processes and timeframes defined in this article. We maintain systems designed to detect and remediate such issues.


DAOU+'s Acceptable Use Policy applies to all users of DAOU+. By using DAOU+ you are agreeing abide by this policy. You independently responsible for complying with relevant laws in your use DAOU+.We prohibit anything that may be illegal or inappropriate.DAOU+ not used a manner is harmful others.You attempt gain unauthorized access any portion the application.Use automatic query software prohibited.Use must fair and excessive. We consider usage excessive unreasonable where it materially exceeds average estimated patterns over session day.For purpose confirming compliance these Terms, reserves right monitor record activity on website app, remove who violate policy.


All materials is the intellectual property of DAOU+ Ltd. We do not grant permission for anyone to collect data from the website using automated query software.We permit the translation of DAOU+'s own written content (exclusive of images) into languages other than English, provided the text has a clear, hyperlinked attribution to as the original source. We do not permit the translation or use of any text or image that we use under license from a third party.DAOU+ respects intellectual property rights, and takes any alleged intellectual property infringement seriously. If you believe that your own work, or the work of a third party for whom you are authorized to act, is featured on the site or has been otherwise copied or made available in a way that constitutes copyright infringement, please provide us with the following details (as required by the Digital Millennium Copyright Act):

An electronic or physical signature of the intellectual property owner, or an agent authorized to act on behalf of the owner; A description of the work that you claim has been infringed (including the URL, location, title, or other identifying characteristics); Your name, company name, address, telephone number, fax number, and email address (and, if you are not the owner of the intellectual property, the name of the owner); A statement by you that you have a good-faith belief that the described use of the work is not authorized by the intellectual property owner, its agent, or the law; A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the intellectual property owner or an agent authorized to act on behalf of the intellectual property owner.